In these uncertain times, the nuances of healthcare and the Provider-Patient Relationship are more streamlined than ever before. Thanks in no small part to the overwhelming success of the Patient Portal system, and the rapidly developing needs of our more virtual world, patients and their care providers are able to communicate in a way that makes the most sense for both parties, and takes scheduling conflicts, day-to-day changes, and personal preferences into account.
Interested in hearing more about how the Premier Medical Group Patient Portal can work for you and your healthcare needs? Read on:
1. Ease of Use
Our Patient Portal was designed to be as straightforward and user-friendly as possible, and to serve the needs of all our patients, regardless of whether or not they have ever used a feature like this in a healthcare setting before. All you need to sign up is a valid email address and an internet connection to receive all the benefits of personalized care right from the comfort of your home, such as:
- Clinical Questions
- Medication Requests and Refills
- Account Info
- Medical History
Simply stop by our front desk and speak with any member of our care team to sign up. They will enter your email address into our system and provide a secure ID to use to finalize the process, along with a clear set of instructions relevant to both desktop and mobile users. Alternatively, go to the Patient Portal page on our website and click the “Activate Account” button. If you have any questions, or are having trouble logging in, email us and we can address any concerns or issues you may have.
2. Access Your Care Whenever You Need It
At Premier Medical Group, we understand that our patients lead busy lives and are not always available within the traditional doctors’ office hours. Our Patient Portal is designed to address care concerns on your watch, and is available to access, ask questions, pull results, and read messages 24/7. If the only time you have to spend in a week to access our Patient Portal is at 2 AM on a Saturday, your experience will still be seamless, thorough, and individualized.
3. Communicate with Your Whole Team from the Comfort of Home
Asking questions and interpreting care results couldn’t be easier with our Patient Portal. Each of our care providers at Premier Medical Group are enrolled and ready to help you understand your treatment plan, discuss past and future visits, and address all the concerns that often arise between appointments. It is not uncommon for a patient to think of additional questions they would have liked to have had answered at their last appointment in the days or weeks following the visit, but instead of having to wait for the next appointment, patients can simply send a message through the Patient Portal directly to their provider.
Maintaining a healthy dialogue with your care team is a cornerstone of the Provider-Patient Relationship. Our providers are very responsive and invested in your unique treatment plan.
4. Better Focus on Individualized Care
One of the main benefits of the Premier Medical Group Patient Portal is its emphasis on specific and individualized care. Without the administrative drawbacks of scheduling, focus can instead be directed on treatment plans, results in real time, and patient need. The Patient Portal model is designed to bridge the gap between patients and their care team by removing many of the drawbacks of traditional, face-to-face care, such as crowded waiting rooms, reviewing medical information within an office visit time frame, and remembering to ask all questions you need answered. With the Patient Portal, information can be consumed and reviewed without an appointment, leaving more room for the things that really matter: personalized care experiences.
5. Cancel or Reschedule an Appointment
Scheduling has always been a necessity. But the truth is, things change, emergencies happen, and sometimes, we can’t predict our calendars as well as we might hope. Thanks to the Patient Portal, canceling or rescheduling an appointment is a streamlined process, and you can rest assured that your care team will note the change as soon as you make it. No follow up or phone call required.
6. Request a Refill or Prescription
Many patients require long-term use of medications and prescriptions for chronic issues and health maintenance, but instead of having to wait for the next available appointment to refill a prescription, our patients can do so directly through the Patient Portal. Your Patient Portal medication history takes the guesswork out of planning ahead for your healthcare needs.
7. Update Personal Health Information
Has something relevant to your medical history changed since your last visit? Is there something you think your care providers ought to know? Instead of scheduling an appointment or making a phone call, you can log into the Patient Portal and add or amend this information quickly and efficiently. Your personal health information benefits greatly from being as up-to-date as possible, and any changes you make will be considered when tailoring your treatment to meet your specific, medical needs.
8. Keep Track of Payments and View Bills
Paying bills and reviewing your transaction history has never been easier. With our Patient Portal, you can update your personal payment records line-by-line, keep track of balances, and manage payment methods. This is an invaluable tool for patients seeking health insurance reimbursement, using a Health Savings Account, or deciding how to budget for care long-term.
9. Results at Your Fingertips
Waiting for results following a test or even a routine screening can be incredibly stressful, and in the past, patients were encouraged to schedule an appointment in order to have the results read and explained by their care provider. This process is highly dependent on the scheduling concerns and availability of both the patient and his or her physician, often delaying results for days or even weeks.
With the Patient Portal, results can be accessed online, and while the anxiety of an important test may still be there, the extra time spent waiting for the next appointment to read the results doesn’t have to be part of the equation. You will receive a notification as soon as your results are available, and be able to check on them whenever you’re ready–no appointment necessary.
10. Improved Long-Term Outcomes
When patients feel that their provider is an active participant in their care plan, they are more likely to take specific directions and treatments seriously. Thanks to the Patient Portal, treatment plans and provider communication can be accessed at any time of day, any day of the week. This enhanced care model can lead to better patient compliance, better provider responsiveness, and improved outcomes over time.
Don’t hesitate: sign up for the Premier Medical Group Patient Portal today!