Starting May 12, 2026, athenaOne will be Premier Medical Group’s new Electronic Health Record (EHR). This all-in-one software platform offers improved tools for Premier patients to manage their healthcare and information electronically, including a new interface for appointment reminders, online appointment check-in, patient portal, and more.

athenaOne Features:

• New patient portal with enhanced features, including easy access to your health records, ability to secure message your care team, and more
• Seamless experience between appointment scheduling, checking-in, connecting with your care team, and more: the new patient portal directly integrates each of these elements onto a single platform, eliminating the need for separate systems
• Option to download the “AthenaPatient” app for easier access to your patient portal
• Online appointment scheduling for some appointment types, with more to come soon!

Frequently Asked Questions:

How Do I Create an AthenaHealth Patient Portal Account?

Activate your new AthenaHealth Patient Portal account in 3 easy steps!

• Go to the  AthenaHealth Patient Portal page (https://34193-1.portal.athenahealth.com)
• Click the “Create an Account” button
• Follow the prompts 

 

Do I Need to Download an App?

No, app use is not required. The athenaPatient app is an optional feature to stay on top of your care at Premier. To use the athenaPatient app, you will need to register for the patient portal first. The athenaPatient app features:

• Safe and secure login: Facial recognition and touch ID make login easy while keeping your data safe.
• Access your health information: see your upcoming lab, imaging, and other medical test results when ready.
• Connect with your care team: send a secure message at your convenience, even when the office is closed.
• View upcoming appointments

Download for iOS: athenaPatient on the App Store

Download for Android: athenaPatient – Apps on Google Play

 

Important Information:  Previous Health Records

Your health history is now in the process of being transferred to your AthenaHealth patient portal. We anticipate all of your records will be available on the athenaOne portal within 6-10 weeks after go-live. If you need access to your past medical records prior to this full transition, please get in touch with your provider’s office  #1-888-632-6099

 

Is My Information Secure?

AthenaHealth prioritizes patient information security by implementing robust technical, administrative, and physical safeguards to protect sensitive patient data, including encryption, secure data centers, and compliance with industry standards like HIPAA, ensuring unauthorized access to patient information is minimized; users are required to follow strict access controls and authentication procedures to access patient records.

 

How Do I Pay My Bill?

As Premier Medical Group transitions to our new billing system, some patients may receive two separate billing statements.  Both statements are correct, but balances cannot be combined.

• Services Provided On or Before May 11, 2026
  These charges will appear on a statement from our previous billing system.

          Payment Line: 845-451-7233

           For Billing Questions:  
           Call: 845-451-7233 or Email: billing@premiermedicalhv.com

• Services Provided On or After May 12, 2026
  These charges will appear on a statement from our new billing system – AthenaHealth.

           Pay Your Bill Online through the AthenaHealth Portal:

            For Billing Questions:
            Call: 845-637-2440, E-mail: PMGbilling@caduceushealth.com, or use our Secure Online Form